Frequently asked questions
Everything you need to know about finding partners, joining a spot, and how SpotMe handles your privacy. Can't find an answer? Reach out to our team.
Finding friends & partners
Set up your profile with your gym, goals, schedule and interests from the home page. SpotMe ranks everyone near you by compatibility — same gym, same hours, aligned goals — so your top matches appear first. Use the filters to narrow by city, goals, interests or age range.
Open buddy searchThe match score reflects how much overlap there is between your profile and another person's — shared gym, overlapping schedule slots, similar goals and matching interests. A higher score means you're more likely to train well together. You can sort matches by best match, closest age or longest streak.
See your matchesYes. On any buddy card or profile page you'll see an 'Add friend' option. Once they accept, they're saved to your friends list and easier to message and plan sessions with.
Browse people to addOpen a buddy card or profile and choose 'Message'. You'll start a direct chat where you can send text, emojis and reactions. Free accounts can send up to 10 messages a day; Premium is unlimited.
Go to your messagesJoining a spot
A spot is a scheduled workout session with another member. You send a workout request proposing a day and time; if they accept (or counter-propose a different time), the spot is locked and you both show up to train.
View your spotsOn any buddy card or profile, choose 'Workout'. Pick a day and a 24-hour time slot (for example Mon PM 17:00). The request lands in the other person's inbox, where they can accept, decline or propose an alternative time.
Find someone to train withOpen the Requests inbox from the top navigation. You'll see incoming requests with accept, decline and counter-proposal options, plus a badge showing how many are waiting on you.
Open Requests inboxFree accounts can send up to 3 workout requests per day. Premium members have unlimited requests and can also use advanced filters, message reactions and unlimited direct messaging.
Compare Free & PremiumPrivacy & your data
Other members see your first name, age bracket (a range like 25–40, never your exact date of birth), city, gym, goals, interests and streak. Your date of birth is never shown or shared.
Review your profileWe only ever show the age bracket you fall into — for example 25–40 or 41–55 — so people can gauge compatibility without exposing your exact age or date of birth.
Review your profileOnly verified members can send you workout requests, friend requests and messages. You can decline or ignore any request, and you can delete or leave any conversation at any time.
Manage incoming requestsNo. We never sell your personal data to third parties. Your profile and messages are used only to run SpotMe — matching you with partners and letting you communicate with them.
Ask us about your dataIf you'd like your account and data removed, contact us at support@spotme.fitness and we'll process your request. You can also sign out from the home page at any time.
Request account deletionStill stuck?
Message the SpotMe team and we'll respond within 1–3 working days.